Last updated: 11/12/2018
Please read this policy carefully as it contains important information about your privacy rights and how we use your personal information.
The provision of your personal information to us is voluntary. However, without providing us with your personal information, your interaction with us may be impaired.
If you have any questions please contact us using the contact details in section 14.
WHO WE ARE
ICAM Coalition is run by a management team made up of the following organisations:
- World Animal Protection (whose details and privacy notice can be found here: https://www.worldanimalprotection.org/privacy-policy)
- The Humane Society International (whose details and privacy notice can be found here: http://www.hsi.org/privacy-policy.html
- The International Fund for Animal Welfare (IFAW) (whose details and privacy notice can be found here: https://www.ifaw.org/united-kingdom/our-work/privacy-policy
- The Royal Society for the Prevention of Cruelty to Animals (RSPCA) International (whose details and privacy notice can be found here: https://www.rspca.org.uk/utilities/privacy)The World Small Animal Veterinary Association (whose details and privacy notice can be found here: https://www.wsava.org/WSAVA/media/Documents/General%20PDFs/Privacy-Policy.pdf )
- The Global Alliance for Rabies Control (whose details and privacy notice can be found here: https://rabiesalliance.org/privacy-policy )
- Four Paws (whose details and privacy notice can be found here: http://www.four-paws.org.uk/about-us/privacy-policy/)
- International Cat Care (whose details and privacy notice can be found here: https://icatcare.org/privacy-policy)
For the purposes of applicable data protection law, ICAM Coalition or its management team members is the controller of any personal information collected from you on the Website.
INFORMATION WE COLLECT AUTOMATICALLY
When you visit our Website, our server automatically collects certain browser or device generated information, including but not limited to your:
- IP address;
- date, time and duration of your visit;
- browser type;
- operating system; and
- page visits.
INFORMATION YOU PROVIDE
In using our Website, you may voluntarily provide personal information directly to us, for example in the following ways:
- by filling in forms on our Website (for example, our online contact form);
- by corresponding with us by phone, e-mail or otherwise using the contact details provided on our Website;
- by signing up to receive information about conferences and our projects.
You may also provide some personal information indirectly via third parties, for example we may be provided with your personal information via our service providers, analytics providers or other ICAM Coalition members.
Typically, the personal information you give us may include (non-exhaustively) your name, address, e-mail address, phone number, any personal details required to resolve your inquiry or complaint and your interests or opinions.
USE OF PERSONAL INFORMATION
The following is an overview of our purposes for using your personal information.
Our lawful bases
All processing (i.e. use) of your personal information must satisfy one or more lawful grounds. In the majority of cases, processing will be justified on the basis of:
- Consent. Where you have consented to the processing (for example we may ask for your consent to receive email marketing). You may always withdraw your consent at any time;
- Contractual relationship. Where it is necessary for us to use your personal information in order to perform a contract to which you are a party (for example to provide you with services under a contract;
- Legal obligation. Where the processing is necessary for us to comply with a relevant legal obligation (for example to provide information to tax authorities); or
- Legitimate Interests. The law allows us to collect and use personal information for our legitimate interests (or the legitimate interests of others) provided our use is fair, balanced and does not unduly impact your fundamental rights. For example, it is in our legitimate interests to publish personal information where it is included in our guidance and other publications. When we process your personal information to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
We use the personal information we collect to:[A2]
- improve our Website and services generally;
- customise our Website to users’ needs;
- correspond with users to resolve their queries or complaints;
- to allow users to participate in the interactive features of our service, where available;
- provide users with services or information requested;
- send users communications with regards to our projects and conferences, where it is lawful for us to do so and, where necessary, users have given consent to receive such information;
- to ensure compliance with laws applicable to ICAM Coalition, for instance those relating to data protection;
- for the establishment, defence and/ or enforcement of legal claims.
DISCLOSURE OF PERSONAL INFORMATION
We reserve the right to disclose your personal information to third parties:
- to protect any ICAM Coalition operations including the rights, safety and property of ICAM Coalition staff or ICAM Coalition members and their staff; and
- if we are under any legal or regulatory obligation to do so.
INTERNATIONAL DATA TRANSFERS
Certain countries outside the European Economic Area (EEA) have a lower standard of protection for personal information, including lower security requirements and fewer rights for individuals. Your personal information will generally be held in the UK. However, if personal information is transferred outside the European Economic Area (EEA) we will take steps to ensure that the information remains subject to appropriate safeguards, including by entering into EU Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU – US Privacy Shield. You may have a right to details of the mechanism under which your data is transferred outside of the EEA. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.
In general, we do not process children’s personal information. Parents and guardians should at all times supervise their children’s activities. We do not and will not knowingly collect personal information from any child without us, where required, having their consent or as necessary the consent of a parent or guardian.
HOW WE KEEP YOU UPDATED ON OUR WORK
ICAM Coalition produces blogs, newsletters, tools and information about our activities, conferences and upcoming events. You may opt-in to receive these by signing up on our Website or contacting us by email or using the online contact form. . You can opt-out of receiving updates from ICAM Coalition at any time by clicking the “Unsubscribe” link at the bottom of our emails [are these links included in the emails?].
We use data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. However, it is important to remember that no website can be 100% secure and we cannot therefore guarantee the security of personal information transmitted to us over the internet.
RETENTION OF YOUR INFORMATION
We only keep personal information only for as long as required to fulfil the purposes for which it was collected. As a general rule, unless still required in connection with the purpose(s) for which it was collected and/ or processed, we remove your personal information from our records 6 years after the date it was collected. However, in some circumstances we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.
In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
Subject to applicable law and to exemptions, you may have some or all of the following rights in respect of your personal information:
- to obtain a copy of your personal information together with information about how and on what basis that personal information is processed;
- to correct inaccurate personal information (including the right to have incomplete personal information completed);
- to erase your personal information (in limited circumstances, where it is no longer necessary in relation to the purposes for which it was collected or processed);
- to restrict processing of your personal information where:
- the accuracy of the personal information is contested;
- the processing is unlawful but you object to the erasure of the personal information;
- we no longer require the personal information but it is still required for the establishment, exercise or defense of a legal claim;
- to object to processing:
- which we have justified on the basis of a legitimate interest ;
- for the purpose of direct marketing;
- for statistical purposes;
- to withdraw your consent to our processing of your personal information (where that processing is based on your consent);
- to object to decisions which are based solely on automated processing or profiling; and
- to ask for the provision of your personal information in a machine-readable format to either yourself or a third party, provided that the personal information in question has been provided to us by you, and is being processed by us: (i) on the basis of your consent; or (ii) because it is necessary for the performance of a contract to which you are party; and in either instance, we are processing it using automated means (i.e. no human involvement).
In addition to the above, you have the right to lodge a complaint with a supervisory authority. We are based in the UK, and our lead supervisory authority is the Information Commissioner’s Office. However, you also have the right to complain to your local supervisory authority if you are based in another EU Member State.
In relation to all of these rights, please contact us using the details in section 14 below. Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavour to respond to your requests within all applicable timeframes.
If you have any questions in relation to this policy or you wish to exercise any of your rights, please contact us at Info@icam-coalition.org.
We will use all reasonable efforts to promptly determine and remedy the problem.